Frequently Asked Questions

Most traditional pediatric practices provide care to both children and adolescents. CYCC will also care for children less than 10 years, however, we are intentional to create a health space that will be more adolescent centered and youth-friendly. Adolescents are more likely to engage in their healthcare if clinic decor, policies and practices appeal to them in relevant ways that provide respect, connectedness, clear communication and developmentally-appropriate privacy for sensitive health matters.

A model of providing high-quality, straightforward healthcare that is more centered around patients. Watch

We care for patients who are insured, underinsured, or uninsured. Memberships are available for underinsured or if our clinic is out-of-network for your insurance plan. If you wish to use insurance, we do accept Aetna, BlueCross BlueShield, United Healthcare, Cigna, Humana and others. You are responsible for co-pays and other services not covered by insurance. We accept cash, credit card but we do not accept checks for payment.

You can pay a fee for service or join our direct primary care membership to pay a low monthly fee, less than the cost of a cell phone bill. There is more evidence that having insurance does not always guarantee affordable and accessible medical care. The benefit of using a direct primary care membership is that we offer a flat rate with inclusive services that help reduce the need for emergency care.

There is more evidence that having insurance does not always guarantee affordable and accessible medical care. The benefits of using a direct primary care model is that we offer a flat rate with inclusive services that help reduce the need for emergency care. If you wish to use insurance or have high deductibles, we do accept Aetna, BlueCross Blueshield, United Healthcare, Cigna and Humana. We do not accept Medicaid at this time.

Your membership covers Annual well-visits, Sick Visits, Telemedicine, In-Office Labs, Sports/Camp Physicals, In-Office Blood Draws, Follow-Up Care, Phone Consultations, and In-Office minor procedures i.e. minor wound care, wart removal, Nexplanon and IUD placements for contraception.

Your membership DOES NOT cover third-party labs or labs required outside the clinic, emergency room visits, imaging/radiology, hospitalizations, Ambulance/Transport costs, services rendered with providers outside our practice.

You have direct access to your provider through the patient portal and secure messaging. We also empower patients/caregivers to use the Resource Page under “Our Services” to answer common health questions. For emergencies, please call 911.